Thank you for being a valued customer. We are providing this upgraded charging cable to customers who purchased vFit Gold between July and November 2021.
In rare circumstances, the original charging cable could overheat while charging the device resulting in the charging port becoming discolored and warped. While there has been no reported damage beyond this, nor does this issue appear to impact the usage or performance of your vFit Gold, we want to ensure the quality of and your satisfaction with your vFit Gold.
When you receive this replacement cable, please discard the old charging cable and only use the new cable.
Please add the charging cable to your cart and follow the checkout process. We will ship a new cable at no cost to you. If you have any questions, please email us at firstname.lastname@example.org or call us at 844-872-8578 from 9a-5p PT. Your safety and trust in our brand is our highest priority.