FAQ

This is general information and not specific medical advice. It does not and should not replace diagnosis or treatment by your healthcare provider.
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Are online auction and marketplace sites (such as eBay and Groupon) authorized resellers of vFit, vFit PLUS or Photonic Gel?

No, online auction and marketplace sites (such as eBay and Groupon) are not authorized retailers of vFit, vFit PLUS or Photonic Gel. If you purchase from an unauthorized institution, our product(s) may be diluted, expired, or counterfeit. They may not be safe to use or perform as tested. Item(s) purchased on...

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Where can I buy vFit PLUS?

vFit PLUS is available exclusively at professional offices. Visit our Professional Locator to find one nearest you.

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What are the differences between vFit and vFit PLUS?

vFit PLUS has more LED power than our original vFit model, an additional 12-minute treatment time, and 10 vibration modes compared to vFit's six vibration modes. The device’s added power, time, and features allow you to achieve maximum results faster.

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Is vFit - or vFit PLUS - right for me?

vFit and vFit PLUS are intimate wellness devices. They are not intended to treat or prevent any medical condition. If you are unsure whether or not you should use vFit or vFit PLUS, please consult your physician. If you're currently under a doctor’s care for any pelvic floor-related conditions, please consult your physician before...

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What is Photonic Gel?

Photonic Gel is a premium, ultra-concentrated, water-based lubricant that is infused with hyaluronic acid and aloe to help moisturize. Our gel is formulated specifically to address dryness and will enhance the performance and comfort of your vFit or vFit PLUS.

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Do vFit and vFit PLUS have a warranty?

Yes. vFit and vFit PLUS each have a one-year warranty against manufacturer defect-related problems resulting from normal use of the product. In order to activate your warranty, please register your vFit or vFit PLUS.

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